College Grievance Redressal Committee

Protection of human rights is essential for all round development of an individual’s personality. As per the guidelines of UGC, College Grievance Redressal Committee is constituted to address and effectively resolve grievances of the students and staff; and secures civil liberties for everybody.

• Institution has formed the College Grievance Redressal committee for overseeing the implementation of the provisions of the verdict.
• The College Grievance Redressal Committee will monitor and endeavor to resolve grievances relating to students and staff at the College level.
• The complaint if any received will be forwarded to the said committee
• The said committee will look into the complaint, will call the concerned complainant personally for hearing the grievance immediately.
• The students and staff can submit their grievances either directly to the Principal or to the committee member by dropping their grievances in the complaint and suggestion boxes placed in all academic blocks of the institution.
• Awareness about the committee can be created among the students and staff.
• Visit the following website for online submission of any Grievances. https://engg.matoshri.edu.in/college-grievance-redressal-cell
• The necessary measures for prevention of grievances inside and outside the college campus can be taken.
• Member Secretary will prepare and maintain the record of work as per the guidelines.

• To formulate the policy to investigate and review complaints or grievances of students and faculties.
• To create awareness of availability of members for students and faculties to report grievances.
• To investigate the cause of grievances.
• To ensure effectual solution depending upon the gravity of the complaints.
• To encourage the students and staff to express their grievances / problems freely and frankly, without any fear of being victimized.